We have monitored the service for stability and this incident shall now be closed.
We have identified the possible cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We are currently investigating an issue with ConnectALL SaaS. Customers may experience high latency and delay in creating tickets.
Our engineering teams are engaged and investigating the issue. We will provide updates as more information becomes available.