ENTERPRISE EDR Search degraded performance - SYD Region

Resolved
Resolved

Carbon Black Engineering team have applied a fix and mitigated the issue. This is the final notification for this incident.

Update

Carbon Black Engineering team continue to test and deploy the fix. Further updates will be provided in the next 1 hour or as available

Security Impact: There is a delay in search, there is no impact to security efficacy.

Identified

Description: Carbon Black Engineering team have identified the issue and are working towards a resolution. Further updates in the next 30 minutes or as available

Security Impact: There is a delay in search, there is no impact to security efficacy.

Investigating

Description: The search queries may take longer than usual.

Security Impact: There is a delay in search, there is no impact to security efficacy.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Began at:

Affected components