CANCELLED: VIP Maintenance on May 19, 2022

4 hours

The VIP maintenance window has been cancelled. We are working on an updated schedule and a new notification will be issued once a revised schedule is finalized.


Symantec, a division of Broadcom, is performing maintenance starting on May 19, 2022 at 21:00 UTC, for a duration of 4 hours.


We are upgrading the VIP front end software. There is no expected downtime and end users should not experience changes when using VIP.


  • Start Date: May 19, 2022, at 21:00 UTC
  • End Date: May 20, 2022, at 01:00 UTC
Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication