Spike in errors for banking operation requests - Resolved
We confirm that the banking operation login requests are being processed as normal and with this update we confirm that the incident stands resolved.
If you have any questions regarding this incident notification, please contact Broadcom Support by clicking here.
We confirm that our team has taken necessary action to resolve the issue and we now are noticing banking operation login requests are being processed as normal. We are closely monitoring the service at this point and we shall get back to you with an update at 0900 GMT.
At this point we confirm that our team has identified the problem and they are taking necessary actions to resolve the issue. We shall get back to you with the next update by 0830 GMT.
Arcot has noticed intermittent higher failure rates for banking operations login requests. We have engaged our internal team on this who are working on priority to resolve the issue. We shall get back to you with the next update by 0800 GMT.
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Arcot
- Arcot for Digital Banking (AfDB)
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