Cloud Portal Degraded Performance

After 12 hours and 58 minutes

We have monitored the service for stability and this incident shall now be closed.

After 31 minutes

We are no longer experiencing performance issues with Cloud Portal. We will now monitor the service for stability and provide updates as soon as new information becomes available.


We are aware of some customers experiencing intermittent issues when accessing and navigating Cloud Portal. We are investigating this issue with the highest priority and will provide further updates as new information is discovered.

Please note that no other Symantec Endpoint Security functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.

Began at:

Affected components