Arcot for Issuers (AfI ) Service Degradation - Resolved

Resolved
Resolved

We observed a period of service degradation between 06:25 GMT and 06:40 GMT, 15 October 2020 where fewer than usual card holder transactions were received by Arcot for Issuers - ACS. The traffic resumed normal volume at 06:40 GMT with no changes made.

No further anomalies have been observed since and Arcot will share more details about the problem in due course.

If you have any questions regarding this Service Advisory, please contact Arcot Support by clicking here.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure4
      • Secure7
      • Secure5
      • SecureT