CB Defense 05 Event Processing Degraded

This incident has been resolved.

We are continuing to monitor for any further issues.

Email and SIEM notifications are now functioning as normal for CB Defense 05.

We are continuing to monitor this environment as backlogged events are being processed.

Next Update: Upon status change

We are continuing to monitor.

We have identified an issue where email and/or SIEM notifications may not be sent from CB Defense 05, or sent with a delay.

We are continuing to monitor for any further issues.

We have implemented a solution and are closely monitoring as our system processes the backlogged events.

Next Update: Upon status change

Carbon Black Team

Dashboard has been set to Operational as the Investigate page returns results. CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Visibility of Events and/or Alerts in CB Defense 05 Dashboard may be temporarily delayed.

We have identified a fix for the delays in CB Defense 05 Backend. Implementation of this fix has already begun.

During the deployment of the fix, CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Visibility of Events and/or Alerts in CB Defense 05 Dashboard may be temporarily delayed.

Next Update: 2h or upon status change.

We thank you for your patience.

Carbon Black Team

We continue our investigation into CB Defense 05 Backend.

CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Visibility of Events and/or Alerts in CB Defense 05 Dashboard may be temporarily delayed.

Next Update: 3h or upon status change.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

We continue our investigation into CB Defense 05 Backend.

CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Events and/or Alerts in CB Defense 05 Dashboard may populate with a delay.

We thank you for your patience.

Carbon Black Team

We continue our investigation into CB Defense 05 Backend.

CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Events and/or Alerts in CB Defense 05 Dashboard may populate with a delay.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

We are currently experiencing a degradation in Cb Defense 05 Event Processing and are continuing to investigate the issue. We are working diligently to fix and restore the service back to normal performance.

Next Update: 3h or upon status change.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay.

Security Impact: Prevention capabilities of CB Defense are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60m or upon status change.

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense