Clarity SaaS Maintenance - November Monthly Maintenance Canada

Saturday, 9 November — 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your non-production Clarity SaaS applications. Performance may be degraded during the duration of the maintenance. Production SFTP will not be available during the entire scheduled maintenance duration.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your Production and Non-Production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs, Interfaces, and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: See Below

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG2213424: Migrate Production and Non-Production SFTP servers
    • CHG2183812: Non-Production Filestore migration

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components