Licensing Server Maintenance May 28, 2022

Saturday, 28 May 6 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.



Following are the list of products/services that may experience connection issues with licensing servers during the maintenance window:

  • ProxySG
  • Advanced Secure Gateway (ASG)
  • Integrated Secure Gateway (ISG)
  • Content Analysis (CAS)
  • Management Center
  • Reporter
  • SSL Visibility (SSLV)
  • Web Isolation
  • PacketShaper

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

  • Start Date: May 28, 2022, at 04:00 UTC
  • End Date: May 28, 2022, at 10:00 UTC

Broadcom is performing maintenance on our licensing servers. This maintenance will begin on Saturday, May 28, 2022 at 04:00 UTC and last for a duration of 6 hours. We estimate it will conclude on Saturday, May 28, 2022 by 10:00 UTC.


Expect all active connections with licensing servers to be completely unavailable during the maintenance window.


Any customer that requires an active connection with a licensing server during this maintenance period could experience an interruption in services. For virtual machines, you may see a health check warning to notify you of a multi-day countdown until suspension of services. Licensing connectivity will resume before any suspension occurs. For all other devices, any new request to connect with the licensing server will fail, but the device will continue to function. Subscription databases will continue to rely on the last known database before the maintenance period.


If you experience issues during or following this maintenance, contact Technical Support. Support information is located at

For real time updates and status, visit and subscribe to Broadcom Service Status:

Began at:

Affected components