Sync API Logs Issue
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.
We are currently aware that some Cloud SWG customers are experiencing errors when attempting to download logs using Sync API. The issue began on October 3, 2026, around 00:00 UTC.
We are currently investigating the cause of this issue and will provide updates as new information becomes available.
All other aspects of the service is functioning as normal.
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