ENDPOINT STANDARD US 2 Event Processing Degraded

Resolved
Resolved

This incident has been resolved.

Update

Normal operation has been restored.

Update

The overwhelming majority of delayed events have now been processed. The remaining backlog processing continues to be monitored.

Monitoring

A fix has been implemented and we are monitoring the results.

Investigating

Description: ENDPOINT STANDARD US 2 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay. This impacts US 2 only.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components