Cloud SWG: Shared Web Isolation service Maintenance on Buenos Aires (GARBA1) and Sao Paulo (GBRSP1) Data Center December 17, 2023

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform maintenance that affects customers who use the shared Web Isolation service (High-Risk Isolation / FWI) with Buenos Aires (GARBA1) and Sao Paulo (GBRSP1) Data Centers on December 17, 2023. During this maintenance event, end users might experience a degradation of service on isolated sessions.

Timing

The maintenance window will run on December 17, 2023. All maintenance will occur between 12:00 and 16:00 UTC.

Impact

The activity only affects Cloud SWG customers who use the shared Web Isolation service (no impact on dedicated Web Isolation tenants).

During this maintenance event, end users originating from these regions might be required to refresh their active tabs on isolated sessions, and re-authenticate to applications.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

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