Issue with Provisioning New Accounts and Domains

Resolved
Resolved
After 10 hours and 41 minutes

The issue with customer/domain provisioning has been addressed. This incident is now resolved.

Recovering
After 1 hour and 45 minutes

A fix has been deployed and we are currently monitoring the results.

We will provide updates as new information becomes available.

Investigating
After 1 hour and 38 minutes

We continue to investigate the underlying cause. We will provide an update as soon as new information is available.

Investigating

We are currently investigating a provisioning issue. This is impacting new customers from being provisioned and in addition, existing customers are unable to create new domains.

No other aspect of the service is impacted by this issue and existing endpoints remain protected. We will provide an update as soon as new information is available.

Began at:

Affected components