User Authentication SAML Service Error

Resolved
Resolved
After 13 hours and 38 minutes

This incident has been resolved.

Recovering
After 13 hours and 19 minutes

We are continuing to monitor for any further issues.

Recovering

On December 16, 2021, between 01:00 UTC and 02:22 UTC, we experienced a performance degradation when accessing Microsoft Graph API's. During this time, customers may have experienced issues with their Azure login. As of 02:22 UTC, the issue has been resolved and we are closely monitoring the service.

We will provide updates as soon as new information becomes available.

Began at:

Affected components
  • VIP
    • User Authentication SAML Service