ENTERPRISE EDR Event Processing degraded performance

Resolved
Resolved

This incident has been resolved.

Monitoring

The system continues to catch up on backlogged events. We will continue monitoring until the backlog has been processed.

Update

We are continuing to work on a fix for this issue.

Identified

Description: We are experiencing an event processing delay in Enterprise EEDR .

Security Impact: No data loss, the data processing is delayed and will be available shortly

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Managed Detection - Endpoint Standard Only
    • ENTERPRISE EDR
      • US
        • Enterprise EDR Event Processing