We have monitored the service for stability and this incident shall now be closed.
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Broadcom Engineering is aware of an issue impacting the usage event notifications on app-09 and app-11 application nodes. During this time, email notifications are not sent when there is a usage monitoring violation.
We are investigating this issue and will provide updates.