[Cancelled] Cloud SWG POP Upgrade: Paris (GFRPA1, GFRVE1)

The maintenance window for Paris POP upgrade has been cancelled.

We are working on an updated schedule and a new notification will be issued once a revised schedule is finalized.

Note: The previously communicated existing IP ranges will not be retired on November 15, 2023.

We are pleased to announce that the Paris Localization Zone (GFRPA1) will be upgraded to a compute point-of-presence (POP) in Paris. The new POP, GFRVE1, is engineered to service customers in France and the surrounding region. GFRVE1 uses the new Google Cloud region europe-west9 in Paris. It will be available on October 25, 2023.

Carefully review the information below to avoid disruption of service.

New POP GFRVE1 General Availability Date: October 25, 2023

GFRPA1 Decommission Date: NOVEMBER 15, 2023

Ingress IP Addresses (all Access Methods):

• 199.116.172.1 - NEW October 25, 2023 (GFRVE1)
• 46.235.153.164 - TO BE RETIRED NOVEMBER 15, 2023 (existing GFRPA1 ingress IP address)

Egress IP Addresses:

• 199.116.172.0/25 - NEW October 25, 2023 (GFRVE1)
• 46.235.153.0/24 - TO BE RETIRED NOVEMBER 15, 2023 (existing GFRPA1 egress IP range)
• 168.149.163.0/24 - TO BE RETIRED NOVEMBER 15, 2023 (existing GFRPA1 egress IP range)
• 148.64.19.0/24 - TO BE RETIRED NOVEMBER 15, 2023 (existing GFRPA11 egress IP range)

Required Action

Prior to the decommission date:

• Firewall rules regulating connectivity to/from your network to Cloud SWG should be adjusted to allow traffic to pass to the NEW IP network listed above.
• Third party applications that regulate connections by source IP address should be updated to accept connections from the NEW egress IP networks listed above to ensure traffic proxied through Cloud SWG can reach the application.
• Auth Connector must be able to communicate with all egress ranges listed above on TCP 443, where applicable.

Failure to make these changes could prevent users from connecting to Cloud SWG, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

• IPsec: Customers must update their tunnel configurations to point to the NEW ingress IP address before NOVEMBER 15, 2023. This change can be made after October 25, 2023.
• WSS Agent, SEP Agent: Agent traffic will be automatically redirected to the new POP. No customer action is required.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected to the new POP. No customer action is required. -Regardless of the connection method, any configuration pointing to a specific POP hostname or IP address (not recommended) must be manually switched to the new POP prior to the decommissioning date to avoid an outage.

Please visit this KB article for a full list of IP networks used by Cloud SWG.

Technical Support

Experiencing issues? Contact technical support by visiting here.

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