Device Services: Metadata Status Delays (US5 Infrastructure)

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

We continue to investigate this issue. We will provide updates as new information becomes available.

Investigating

We are investigating an issue with the Device Service component for ENDPOINT STANDARD / PREVENTION currently affecting customers in the US5 infrastructure region. Affected customers may experience delays in Metadata status updates. Sensors will continue to monitor and prevent threats in your environment.

Our engineering teams are engaged and actively investigating the issue. We will continue to provide updates as more information becomes available.

Began at:

Affected components