Endpoint Security: Cloud Portal Policy Issue

Monitoring
Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

Resolving this issue remains our highest priority. In addition to the previously communicated impact, customers may also experience difficulties viewing existing policies on the Cloud Portal (Policy Dashboard). We will provide further updates as new information becomes available.

Identified

We are working on a fix. We will provide updates as new information becomes available.

Investigating

We are aware customers on the US infrastructure may be experiencing issues with policy creation and/or policy updates. We are actively investigating the cause of this issue.

Please note that no other Endpoint Security functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.

Began at:

Affected components