Clarity SaaS Maintenance - October Monthly Maintenance EMEA

Saturday, 12 October 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your production and non-production Clarity SaaS applications. Performance may be degraded during the duration of the maintenance. Production Jaspersoft reporting will not be available during the entire scheduled maintenance duration.

  • Impact: See the September 17 notice Clarity SaaS Maintenance - Jaspersoft 9.0.0 Upgrade For full details on the functionality updates that are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your Production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: See Below

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG2099019: Jaspersoft 9.0 upgrade to Production environments
    • CHG2157543: GKE Node Pool upgrade
    • CHG2160015: PPM DB Patching
    • CHG2160044: PPM Adaptor Servers Patching

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Production-EU1-004
        • Production-EU1-005
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
        • Non-Production-EU1-004