ENDPOINT STANDARD Event Processing Degraded

Resolved
Resolved

Description: Carbon Black Engineering team have applied a fix and mitigated the issue. This is the final notification for this incident.

Identified

Description: Carbon Black Engineering team have identified the issue and are working towards a resolution. Further updates in the next 60 minutes or as available

Security Impact: The prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until the normal operation of Event Processing is restored.

Investigating

Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Event Processing
      • US 2
        • Event Processing
      • US 5
        • Event Processing
      • EU
        • Event Processing
      • SYD
        • Event Processing
      • JAPAN
        • Event Processing