Carbon Black Cloud – EU Event Processing Delays

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

On September 21, 2024 between 19:45 and 22:33 UTC, Carbon Black Cloud customers in the EU region experienced delays in Alerts/Event processing.

As of 22:33 UTC, the service is restored. We are currently monitoring the service for stability and will provide further updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • DATA FORWARDER
      • EU
        • Alert Forwarder
    • ENDPOINT STANDARD / PREVENTION
      • EU
        • Event Processing