Cloud SWG: Copenhagen (GDKCP1) and Amsterdam (GNLAM1) Datacenter Maintenance May 22, 2023

Monday, 22 May 2 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom will be conducting maintenance to Cloud SWG Services in Copenhagen (GDKCP1) and Amsterdam (GNLAM1) Datacenter on May 22, 2023 starting at 20:30 UTC, for a duration of 2 hours.


SAML and captive portal(non WSSA) users may required to re-authenticate during maintenance window.

Required Action by Connection Method

  • WSS Agent: No action required.
  • IPsec: No action required
  • SEP Agent: No action required
  • Explicit proxy and proxy forwarding: No action required

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Europe And The Middle East
      • Amsterdam, the Netherlands (GNLAM)
      • Copenhagen, Denmark (GDKCP)