Additional Network Being Added to the Frankfurt Data Center on July 31, 2018
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
The Web Security Service (WSS) will be adding an additional network to the Frankfurt data center on July 31, 2018.
This new network is 185.180.50.0/24.
Required Action If connectivity to WSS is behind stringent firewall rules, those firewall rules may need to be adjusted to allow traffic to pass to the service. Please ensure that these new networks are added to yours or vendors' ACLs to ensure WSS traffic is unencumbered.
Reporting Problems If you experience issues with this new network in Frankfurt, contact Technical Support. Support information is located at https://support.symantec.com/en_US.html or on the main Web Security Service Portal page of https://portal.threatpulse.com/.
Please visit the Trust Page for periodic updates and to see other status of the service.
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