Potential Degradation Of Service Impacting US Region

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

Our cloud service provider has resolved the issue affecting services in the North America region. All systems are now functioning without issue.

Investigating

We would like to inform you of an ongoing issue impacting the North America region at the cloud service provider level, which may result in intermittent service disruptions. The cloud service provider is actively engaged in resolving the issue and has already initiated remediation activities. Our team is closely monitoring the situation and coordinating with the provider. In the event of any service-related concerns, please contact support by submitting a case through Wolken.

Began at:

Affected components
  • Automic SaaS
    • North America
      • US-001
        • Production-US-001
        • Non-Production-US-001
      • US-002
        • Production-US-002
        • Non-Production-US-002
      • US-003
        • Production-US-003
        • Non-Production-US-003
      • US-004
        • Production-US-004
        • Non-Production-US-004
      • US-005
        • Production-US-005
        • Non-Production-US-005
      • US-006
        • Production-US-006
        • Non-Production-US-006