SEP Mobile UEM device enrollments not working


The cause of the issue has been identified and addressed. This incident is resolved.


We are aware of customers experiencing issues with device enrollment through UEM. We have identified the cause of this issue and are working on a fix.

We will provide updates as new information becomes available.

Began at:

Affected components
  • Symantec Endpoint Protection Mobile
    • EMM Integration - Airwatch
    • EMM Integration - XenMobile
    • EMM Integration - Blackberry UEM
    • EMM Integration - MobileIron Core
    • EMM Integration - MobileIron Cloud
    • EMM Integration - Intune
    • EMM Integration - Maas 360