Policy Issue

We have confirmed that the service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.

We have deployed a fix and can confirm that the previously reported issues with pushing policies is now resolved.

We are closely monitoring the service and will provide updates as new information becomes available.

We continue to work on a fix.

This issue is only impacting pushing policies from the management center and does not impact Threatpulse portal. There is also no impact to protection services and all other aspects of our service remains operational.

We will continue to provide updates as new information becomes available.

We are currently aware of UPE customers who may experience errors while applying large policies. We have identified the cause of this issue and working on a fix. There is no impact to protection services and all other aspects of our service remain operational. We will provide further updates as new information is discovered.