Cloud SWG: Washington, DC (GUSAS) POP Degraded Performance

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

Customer connections using ipsec, explicit, proxy forwarding and connecting to the Washington, DC (GUSAS) POP may experience latency / decreased performance from the service. Note that this issue is only impacting a subset of GUSAS infrastructure.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components