Endpoint Detection and Response Incident Issue
We have monitored the service for stability and this incident is now resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are no longer experiencing issues with loading existing events and incident data. New incident creation is still failing and we are actively working on restoring the service.
We will provide updates as new information becomes available.
We are seeing a recurrence of this issue. Impacted customers may experience intermittent problems while loading or creating incidents.
We are investigating the cause of this issue and will provide updates as new information becomes available.
Between 9.30 UTC and 10.47 UTC, some customers may have experienced an issue loading incidents in the Endpoint Detection and Response portal. We have mitigated the issue and will monitor the service for stability.
No other aspect of the service is impacted by this issue.
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Symantec Endpoint Security Complete
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North America
- Endpoint Detection & Response
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North America
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