Endpoint Detection and Response Incident Issue

Resolved
Resolved
After 21 hours and 28 minutes

We have monitored the service for stability and this incident is now resolved.

Recovering
After 10 hours and 8 minutes

A fix has been implemented and we are monitoring the results.

Identified
After 5 hours and 54 minutes

The issue has been identified and a fix is being implemented.

Investigating
After 4 hours and 21 minutes

We are no longer experiencing issues with loading existing events and incident data. New incident creation is still failing and we are actively working on restoring the service.

We will provide updates as new information becomes available.

Investigating
After 3 hours and 22 minutes

We are seeing a recurrence of this issue. Impacted customers may experience intermittent problems while loading or creating incidents.

We are investigating the cause of this issue and will provide updates as new information becomes available.

Recovering

Between 9.30 UTC and 10.47 UTC, some customers may have experienced an issue loading incidents in the Endpoint Detection and Response portal. We have mitigated the issue and will monitor the service for stability.

No other aspect of the service is impacted by this issue.

Began at:

Affected components