Resolved
Resolved
After 4 hours and 37 minutes

The underlying issue has been resolved, orders are processing normally. This incident is now resolved.

Recovering
After 3 hours and 43 minutes

We have confirmed that orders are processing without any delays. We are monitoring system performance to ensure the system continues to function correctly.

Identified
After 2 hours and 38 minutes

We continue to work with our service provider to resolve the problem. We will provide further updates as they become available.

Identified
After 1 hour and 36 minutes

We have identified the cause of processing delays and are working with our service provider to resolve the problem. We will provide further updates as they become available.

Investigating
After 13 minutes

We have further identified that there may be a delay in processing your order on production Marketplace. We are currently investigating the cause of the delay and will provide updates as we diagnose the issue.

Investigating

There may be a delay in processing your order on Staging Marketplace. We are currently investigating the cause of the delay and will provide updates as we diagnose the issue.

No orders will be lost, and processing will start automatically once we resolve the issue.

Began at:

Affected components