Resolved
Resolved
After 6 hours and 25 minutes

We have resolved the underlying issue and all the previously pending orders have been processed. This incident is now resolved.

Identified
After 4 hours and 43 minutes

We have identified the cause of the processing delays and are currently working on a permanent fix.

The majority of amendment orders are processing without any delays and we continue to work on restoring processing delays for the remaining orders.

We will provide further updates as new information is discovered.

Investigating
After 2 hours and 25 minutes

We continue our investigation into order processing delays however, there should not be any impact to new orders flow.

We will provide further updates as new information is discovered.

Investigating

We are currently experiencing a small delay in processing your order. We are investigating the issue and will provide updates as they become available.

No orders will be lost, and processing will start automatically once we resolve the issue.

Began at:

Affected components