VMware Aria Cost powered by CloudHealth -AWS- Delayed AWS Cost Reports for subset of Customers

Resolved
Resolved

Reports now have updated data for the majority of customers. Remaining reports will be updated once nightly processing is complete. The issue stands resolved and this is the final notification.

Start Time: March 29, 2023 07:00 UTC End Time: March 30, 2023 07:30 UTC

Current Impact: None

Identified

Engineering Teams have implemented a fix and rebuilt the data source for affected customers. Reporting data is currently being processed as part of daily integration, the results of which will be viewable once the process completes.

Start Time: March 29, 2023 07:00 UTC End Time: N/A

Current Impact: Delayed AWS Cost reports for subset of customers.

Identified

The engineering team has identified the cause and is currently reviewing the fix. More updates will be provided once available.

Start Time: March 29, 2023 07:00 UTC End Time: N/A

Current Impact: Delayed AWS Cost reports for subset of customers.

Investigating

The CloudHealth Platform has observed a delay in AWS Cost Reports processing for a subset of customers. Our engineering teams are currently investigating this matter and further updates will be posted once available.

Start Time: March 29, 2023 07:00 UTC End Time: N/A

Current Impact: Delayed AWS Cost reports for subset of customers.

Began at:

Affected components