PAC File Management Service Issues

Resolved
Resolved
After 2 hours and 14 minutes

As of 09:23 UTC the issue has been resolved and the service is operating normally. This incident is now resolved.

Monitoring
After 1 hour and 40 minutes

As of 09:06 UTC both services are back in operational state. We continue to monitor the issue. We will provide additional updates as new information becomes available.

Investigating
After 17 minutes

We discovered that the issue is also impacting customers using DLP Scan Interconnect. We continue to investigate the issue and will provide additional updates as new information becomes available.

Investigating

Since March 28, 2019 at 06:24 UTC, customers utilizing the PAC File Management Service may experience reduced functionality. We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components