VMware SASE - vco401-yul1 management services may not be functional

Resolved
Resolved

The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: January 25 2024 6:28 PM UTC End Time: January 25, 2024 8:05 PM UTC

Current Impact: None (issue resolved)

Monitoring

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: January 25 2024 6:28 PM UTC End Time: January 25, 2024 8:05 PM UTC

Current Impact: None (issue mitigated and being monitored)

Identified

Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: Jan 25 2024 6:28 PM UTC End Time: To be determined

Current Impact: Users might experience issues while accessing management services.

Investigating

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: Jan 25 2024 6:28 PM UTC End Time: To be determined

Current Impact: Users might experience issues while accessing management services.

Began at:

Affected components
  • VMware SASE
    • VMware Edge Cloud Orchestrator
      • North America
        • Montreal