Resolved
After 1 day, 8 hours, and 21 minutes

We have monitored the service for stability and this incident shall now be closed.

Recovering
After 11 hours and 20 minutes

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified
After 7 hours and 37 minutes

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

We are currently aware that some WSS customers are experiencing intermittent errors when attempting to download logs using Sync-API.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the service is functioning as normal.

Began at:

Affected components