Cloud SWG Control Services Maintenance - September 22, 2026

Tue, 22 Sep 21:00 — Wed, 23 Sep 08:00 UTC 11 hours

Scheduled

Scheduled

Broadcom will perform a general maintenance to the Cloud SWG Control and Reporting Services on Tuesday, 22nd of September, starting at 21:00 UTC, for a duration of 11 hours.

Please review the section below as some impact may occur during the maintenance.

Impact

Localization Service Monitoring infrastructure (LSM):
- In Cloud Portal, you might not see the site connection details for the locations during the maintenance window. Real-time traffic filtering will not be impacted by this maintenance.
System for Cross-domain Identity Management (SCIM):
- SCIM service may be intermittently unavailable during the maintenance window
- Portal may see intermittent connectivity issues with SCIM
- User and Group synchronization will not be available, but existing user and group information and policy will continue to work
Self-Managed Certificate Service (SMC):
- Users may experience Self-Managed Certificate (SMC) service disruption during the maintenance window. Real-time traffic filtering will be impacted for customers using the SMC service.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com/services/cloud-secure-web-gateway.

00:21 UTC - 16 September 2026

Affected components

Cloud Secure Web Gateway
- Point of Presence (POP) - Americas
  - Bogota, Colombia (GCOBO)
  - Buenos Aires, Argentina (GARBA)
  - Columbia, South Carolina (GUSCO)
  - Dallas, Texas (GUSDA)
  - Des Moines, Iowa (GUSDM)
  - Las Vegas, Nevada (GUSLV)
  - Los Angeles, California (GUSLA)
  - Mexico City, Mexico (GMXMC)
  - Montreal, Canada (GCAMO)
  - Portland, Oregon (GUSPO)
  - Santiago, Chile (GCLSA)
  - Sao Paulo, Brazil (GBRSP)
  - Toronto, Canada (GCATO)
  - Washington, DC (GUSAS)
- Point of Presence (POP) - APAC
  - Auckland, New Zealand (GNZAU)
  - Bangkok, Thailand (GTHBA)
  - Beijing, China (ACNBJ)
  - Delhi, India (GINDE)
  - Dhaka, Bangladesh (GGDDH)
  - Hanoi, Vietnam (GVNHA)
  - Hong Kong (GCNHK)
  - Islamabad, Pakistan (GPKIS)
  - Jakarta, Indonesia (GIDJK)
  - Kuala Lumpur, Malaysia (GMYKL)
  - Manila, Philippines (GPHMA)
  - Melbourne, Australia (GAUME)
  - Mumbai, India (GINMU)
  - Osaka, Japan (GJPOS)
  - Seoul, South Korea (GKRSE)
  - Shanghai, China (ACNSH)
  - Singapore (GSGRS)
  - Sydney, Australia (GAUSY)
  - Taipei, Taiwan (GTWTA)
  - Tokyo, Japan (GJPTK)
- Point of Presence (POP) - Europe And The Middle East
  - Abu Dhabi, UAE (GAEAD)
  - Amsterdam, the Netherlands (GNLAM)
  - Ankara, Turkey (GTRAN)
  - Athens, Greece (GGRAT)
  - Belgrade, Serbia (GRSBE)
  - Beirut, Lebanon (GLBBE)
  - Brussels, Belgium (GBEBR)
  - Bratislava, Slovakia (GSKBR)
  - Bucharest, Romania (GROBU)
  - Budapest, Hungary (GHUBU)
  - Copenhagen, Denmark (GDKCP)
  - Dammam, Saudi Arabia (GSADA)
  - Doha, Qatar (GQADO)
  - Dover, England (GGBDO)
  - Dubai, UAE (GAEDX)
  - Dublin, Ireland (GIEDU)
  - Frankfurt, Germany (GDEFR)
  - Helsinki, Finland (GFIHE)
  - Kuwait City, Kuwait (GKWKC)
  - Lisbon, Portugal (GPTLI)
  - Ljubljana, Slovenia (GSILJ)
  - London, England (GGBLO)
  - Madrid, Spain (GESTO)
  - Manama, Bahrain (GBHMA)
  - Milan, Italy (GITMO)
  - Muscat, Oman (GOMMU)
  - Nicosia, Cyprus (GCYNI)
  - Oslo, Norway (GNOOS)
  - Paris, France (GFRVE)
  - Prague, Czech Republic (GCZPR)
  - Riga, Latvia (GLVRI)
  - Sarajevo, Bosnia and Herzegovina (GBASA)
  - Stockholm, Sweden (GSESK)
  - Skopje, North Macedonia (GMKSK)
  - Tallinn, Estonia (GEETA1)
  - Tel Aviv, Israel (GILTA)
  - Tirana, Albania (GALTI)
  - Valletta, Malta (GMTVA)
  - Vienna, Austria (GATVI)
  - Vilnius, Lithuania(GLTVI)
  - Warsaw, Poland (GPOWA)
  - Zagreb, Croatia (GHRZA)
  - Zurich, Switzerland (GCHZU)
- Point of Presence (POP) - Africa
  - Abuja, Nigeria (GNGAB)
  - Accra, Ghana (GGHAC)
  - Algiers, Algeria (GDZAL)
  - Cairo, Egypt (GEGCA)
  - Dakar, Senegal (GSNDA)
  - Gaborone, Botswana (GBWGA)
  - Harare, Zimbabwe (GZWHA)
  - Johannesburg, South Africa (GZASO)
  - Lilongwe, Malawi (GMWLI)
  - Luanda, Angola (GAOLU)
  - Lusaka, Zambia (GZMLU)
  - Maputo, Mozambique (GMZMA)
  - Nairobi, Kenya (GKENA)
  - Port Louis, Mauritius (GMUPL)
  - Rabat, Morocco (GMARA)
  - Tunis, Tunisia (GTNTU)
  - Windhoek, Namibia (GNAWI)
- Portal & Reporting
  - Cloud Portal
  - PAC File Management System (PFMS)
- Global Services
  - SCIM Service
  - Data Center Selection Services