Resolved
Resolved
After 5 hours and 41 minutes

The underlying issue of the portal UI errors has been addressed. This incident has been resolved.

Recovering
After 4 hours and 22 minutes

We have resolved the issue causing portal UI errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.

Identified
After 3 hours and 23 minutes

We are continuing to experience UI errors. This is impacting customers from logging into the portal and manage service. We have identified the cause of this issue and are working on a fix. All endpoint devices remains protected.

We will provide an update as soon as new information is available.

Recovering
After 2 hours and 54 minutes

We have resolved the issue causing portal UI errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.

Investigating
After 1 hour and 50 minutes

We continue to investigate UI errors. We will provide an update as soon as new information is available.

Investigating

We are aware of customers experiencing errors after logging into the Cloud Console. Impacted customers are seeing the following error message: ‘An unspecified error has occurred’. We are currently investigating this issue and will provide an update as soon as new information is available. All endpoint devices remains protected.

No other aspect of the service is impacted by this issue.

Began at:

Affected components