Cloud SWG: WSS Agent Issue with Slack Application

Resolved
Resolved
After 18 hours and 36 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 2 hours and 34 minutes

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

Customers may be experiencing issues connecting or accessing Slack application when using the WSS Agent. We have identified the cause of this issue and we are in the process of implementing a fix. All other access methods remain operational. We will provide updates as new information becomes available.

Began at:

Affected components