Web Gateway Release Announcement

Thursday, 5 October 10 minutes

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom is proud to announce the public preview of Web Gateway v1.1. The new Web Gateway component, formerly known as WSS Agent, introduces support for Windows ARM64 and leverages LiveUpdate capabilities as a part of the Symantec Enterprise Agent.

While Symantec Enterprise Agent is being built to supersede the WSS Agent, the WSS Agent will remain available for download through the Cloud SWG portal until it reaches the End Of Service (EOS) date (see WSS Agent Version Support Policy).

This public preview release is GA quality, but should not be broadly deployed into a production environment, as it is intended for testing and feedback.

To download this version, sign into the Cloud SWG portal and navigate to Connectivity > WSS Agent. The download is available in the Symantec Enterprise Agent (Preview) portion of the Agent Installer section.

Features and Improvements

  • The Symantec Enterprise Agent includes full feature parity with WSS Agent v9.x.

Supported Environments

  • Intel ( x86_64) :64-bit Intel Windows 10 version 19H2 and later (Semi-Annual Servicing Channel
  • ARM64 : Windows 11 ARM


  • The new look and feel will be different than what users are accustomed to.


Available now for testing.

For more information, including the WSS Agent support policy, see Recent WSS Agent Releases.

More Information About the Symantec Enterprise Agent

The Symantec Enterprise Agent is our new consolidated endpoint agent platform. It reduces agent compatibility and conflict issues, maintenance overhead, and endpoint resource utilization by delivering multiple security technologies via a single installer, updater, and management plane. The following additional capabilities are planned:

  • Support for Symantec Endpoint Protection and Symantec DLP Endpoint components
  • Ability to adopt any combination of components in any order
  • Native LiveUpdate support for safely pushing updates into the install base

As each component is added to the Symantec Enterprise Agent, the respective legacy agent will be retired.

For more information, see About the Symantec Enterprise Agent.


Questions? Contact technical support by visiting: https://support.broadcom.com/security

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com

Began at:

Affected components