We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We continue to investigate this issue and we have applied a partial fix that will provide periodic updates. We continue to work on the remaining fix and we will provide updates as new information becomes available.

We are continuing to investigate this issue. We will provide updates as new information becomes available.

We are aware of an issue impacting Intelligence Services Updates. Customers will be able to use Intelligence Services as normal on devices but no new updates are available. Updates are still included in WebPulse real-time categorizations. We are working to restore full service as soon as possible and we will provide updates as new information becomes available.