VIP: Unable to activate VIP Access

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We are no longer experiencing previously reported issue. We will monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of VIP customers experiencing issues with activating the VIP Access application. This is occurring due to an ongoing incident with our platform provider. We will provide updates as more information becomes available.

Began at:

Affected components
  • VIP
    • Authenticator Provisioning Service