[Emergency] Cloud SWG: Service Maintenance December 7, 2023

23 hours and 55 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance on the Cloud SWG Service on December 7, 2023, from 23:00 UTC for 24 hours on the following Cloud SWG sites:

  • Montreal (GCAMO1)
  • Toronto (GCATO2)
  • Buenos Aires (GARBA1)
  • Sao Paulo (GBRSP1)
  • Columbia (GUSCO1)
  • Washington, DC (GUSAS1)
  • Des Moines (GUSDM1)
  • Portland (GUSPO1)
  • Los Angeles (GUSLA1)
  • Mexico City (GMXMC1)
  • Las Vegas (GUSLV1)
  • Dallas (GUSDA)
  • Oslo (GNOOS1)
  • Stockholm (GSESK1)
  • Helsinki (GFIHE1)
  • Copenhagen (GDKCP1)
  • Amsterdam (GNLAM1)
  • Zurich (GCHZU1)
  • Madrid (GESMA1)
  • Dubai (GAEDX1)
  • Johannesburg (GZAJB1)
  • London (GGBLO1)
  • Dublin (GIEDU1)
  • Frankfurt (GDEFR1)
  • Milan (GITMI1)
  • Bucharest (GROBU1)
  • Belgium (GBEBR11)
  • Paris (GFRPA1)
  • Dover (GGBDO)
  • Warsaw (GPOWA)
  • Tel Aviv (GILTA1)
  • Tel Aviv (GILTA2)
  • Hong Kong (GCNHK1)
  • Taipei (GTWTA1)
  • Tokyo (GJPTK)
  • Osaka (GJPOS1)
  • Seoul (GKRSE1)
  • Singapore (GSGRS1)
  • Indonesia (GIDJK11)
  • Sydney (GAUSY1)
  • Auckland (GNZAU1)
  • Melbourne (GAUME)
  • Beijing (ACNBJ1)
  • Beijing (ACNBJ2)
  • Shanghai (ACNSH1)
  • Shanghai (ACNSH2)
  • Abu Dhabi (GAEAD1)
  • Mumbai (GINMU1)
  • Riyadh (GSARI)
  • Delhi (GINDE)

Impact

During this maintenance event all services will remain operational and available.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page .

For real time updates and status visit and subscribe to Broadcom Service Status

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Dallas, Texas (GUSDA)
      • Des Moines, Iowa (GUSDM)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Mexico City, Mexico (GMXMC)
      • Montreal, Canada (GCAMO)
      • Portland, Oregon (GUSPO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Beijing, China (ACNBJ)
      • Beijing (ACNBJ1)
      • Delhi, India (GINDE)
      • Hong Kong (GCNHK)
      • Jakarta, Indonesia (GIDJK)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai (ACNSH1)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Amsterdam, the Netherlands (GNLAM)
      • Brussels, Belgium (GBEBR)
      • Bucharest, Romania (GROBU)
      • Copenhagen, Denmark (GDKCP)
      • Dover, England (GGBDO)
      • Dubai, UAE (GAEDX)
      • Dublin, Ireland (GIEDU)
      • Frankfurt, Germany (GDEFR)
      • Helsinki, Finland (GFIHE)
      • London, England (GGBLO)
      • Madrid, Spain (GESMA)
      • Milan, Italy (GITMI)
      • Oslo, Norway (GNOOS)
      • Paris, France (GFRPA)
      • Riyadh, Saudi Arabia (GSARI)
      • Stockholm, Sweden (GSESK)
      • Tel Aviv, Israel (GILTA)
      • Tel Aviv (GILTA1)
      • Warsaw, Poland (GPOWA)
      • Zurich, Switzerland (GCHZU)
    • Point of Presence (POP) - Africa
      • Johannesburg, South Africa (GZAJB)