Usage Monitoring - Gap in data and alerting

Resolved
Resolved
After 2 days, 22 hours, and 11 minutes

We have monitored this issue through the weekend and confirmed that the service on the affected application node is stable.

Monitoring
After 7 minutes

Broadcom Engineering has implemented a fix and processing for the affected application node appears to have resumed. We will continue to monitor this issue through the day.

Investigating

Broadcom Engineering has identified with a handful of instances hosting services for Usage Monitoring. During this time, affected customers may see a gap in Usage Monitoring data and Usage Monitoring alerts across the last day.

Broadcom Engineering is working through the issue and will post updates here.

Began at:

Affected components
  • AppNeta
    • AppNeta - Global Functionality
      • Usage Monitoring