Usage Monitoring - Gap in data and alerting

Resolved
Resolved

We have monitored this issue through the weekend and confirmed that the service on the affected application node is stable.

Monitoring

Broadcom Engineering has implemented a fix and processing for the affected application node appears to have resumed. We will continue to monitor this issue through the day.

Investigating

Broadcom Engineering has identified with a handful of instances hosting services for Usage Monitoring. During this time, affected customers may see a gap in Usage Monitoring data and Usage Monitoring alerts across the last day.

Broadcom Engineering is working through the issue and will post updates here.

Began at:

Affected components
  • AppNeta
    • AppNeta - Global Functionality
      • Usage Monitoring