Email delays for Symantec Email Security.cloud customers in EU region

Resolved
Resolved

As of 04 May at 04:55 UTC, Customer emails being processed via EU Cluster 2 may have noticed delays in sending & receiving emails.

Our engineering team has identified and resolved the problem. We will continue to monitor this. We apologize for any inconvenience this may have caused.

Investigating

As of 04 May at 04:55 UTC, Customer emails being processed via EU Cluster 2 may have noticed delays in sending & receiving emails.

Our engineering team is aware of the problem and are currently investigating. We will make a further posting at 08:00 UTC or as soon as more information becomes available.

Began at:

Affected components