Cloud SWG Reporting Infrastructure Maintenance US Region May 12, 2023

Friday, 12 May 5 hours and 30 minutes

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


On May 12, 2023, we will be performing general maintenance on the Cloud Secure Web Gateway in US region reporting infrastructure to improve stability and continue to optimize the service.


  • Slight delays in report generation and for a brief period of time may be unavailable
  • Customers that retrieve events via the Sync API may see short delays with events
  • Data ingestion may be delayed

Customer Action


Began at:

Affected components
  • Cloud Secure Web Gateway
    • Portal & Reporting
      • Cloud Portal
      • Log Transfer Services
      • Reporting Services and Portal Dashboards
      • API Services