VMware Cloud Services Console Availability issue

Resolved
Resolved

Services remain stable during the monitoring period. The issue stands resolved.

Start Time: May 30, 2019 03:20 PM UTC End Time: May 30, 2019 07:05 PM UTC

Impact: None

Monitoring

Background processes that update group membership and application entitlements have been re-enabled. All services have now been restored. We will continue monitoring the service to ensure no additional changes are required.

Start Time: May 30, 2019 03:20 PM UTC End Time: May 30, 2019 07:05 PM UTC

Impact: None

Identified

Background processes that apply group membership and application entitlement changes has been temporarily paused while additional capacity has been added. Availability to login and launch applications has been restored.

Start Time: May 30, 2019 03:20 PM UTC End Time: N/A

Impact: User may not be able to access or experience trouble when logging into VMware Cloud Services. We do not expect an impact to existing workloads.

Update

We are continuing to investigate this issue.

Update

We are continuing to investigate this issue.

Update

VMware Cloud Cloud Services Console is experiencing Availability issue. We are currently looking into the issue and working towards an early resolution.

Start Time: May 30, 2019 03:20 PM UTC End Time: N/A

Impact: User may not be able to access or experience trouble when logging into VMware Cloud Services. We do not expect an impact to existing workloads.

Update

VMware Cloud Cloud Services Console is experiencing Availability issue. We are currently looking into the issue and working towards an early resolution.

Start Time: May 30, 2019 03:20 PM UTC End Time: N/A

Impact: User may not be able to access or experience trouble when logging into VMware Cloud Services. We do not expect an impact to existing workloads.

Investigating

VMware Cloud Services Console is experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: May 30, 2019 15:20 UTC End Time: N/A

Impact: User may not be able to access or experience trouble when logging into VMware Cloud Services. We do not expect an impact to existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware HCX
    • VMware Lab Platform