Postponement of the Decommissioning of the Dallas VIP

Duration: 1 month, 3 weeks, 1 day, 1 hour, and 14 minutes
Complete
Complete

The scheduled maintenance has been completed.

Scheduled

Associated with the move to the new Dallas data center and the decommissioning of the old VIP, the decommissioning of the old VIP has now been postponed until January 11, 2019.

  • The VIP for the new Dallas data center is: 98.158.240.164

    The new data center will retrieve content using the following source IP networks:

  • 98.158.240.0/22
  • 98.158.244.0/24

    Action required If connectivity to the Web Security Service is behind stringent firewall rules, firewall rules may need to be adjusted to allow traffic to pass to the service. Please ensure that this new network is added to yours or vendors’ ACLs to ensure WSS traffic is unencumbered. Customers connecting via IPSec should transition to the new VIP as quickly as possible. The old VIP will only be available until January 11, 2019.

    Questions If you have questions regarding this announcement, contact Technical Support. Support information is located at https://support.symantec.com/en_US.html or on the main Web Security Service Portal page of https://portal.threatpulse.com/. Please visit the Trust Page for periodic updates and to see other status of the service. Web Security Service Team

  • Began at: