Cloud SWG: Shared Web Isolation Service Maintenance on GARBA1(Buenos Aires), GBRSP1(Sao Paulo) Data Center December 31, 2023

Sunday, 31 December 4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom will perform maintenance that affects customers who use the shared Web Isolation service (High-Risk Isolation / FWI) with GARBA1 (Buenos Aires), GBRSP1(Sao Paulo) Data Centers on December 31, 2023. During this maintenance event, end users might experience a degradation of service on isolated sessions.


The maintenance window will run on December 31, 2023. All maintenance will occur between 11:00 and 15:00 UTC.


The activity only affects Cloud SWG customers who use the shared Web Isolation service (no impact on dedicated Web Isolation tenants).

During this maintenance event, end users originating from these regions might be required to refresh their active tabs on isolated sessions, and re-authenticate to applications.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Buenos Aires, Argentina (GARBA)
      • Sao Paulo, Brazil (GBRSP)
    • Global Services
      • Web Isolation