Cloud SWG - Web Isolation Connectivity Issue
We have monitored the service for stability and this incident shall now be closed.
We have identified the cause of the issue and have implemented a fix. Customers should no longer face connectivity issues.
We will now monitor the service for stability and provide updates as soon as new information becomes available.
After investigation, we can confirm Edge SWG is not impacted by this issue. Cloud SWG customers connecting to Web Isolation are only impacted at this time.
Our engineering teams have identified the root cause of the issue and working on a fix. We will provide updates as more information becomes available.
We are aware of an issue with customers using Cloud SWG / Edge SWG together with Web Isolation. Customers may experience network errors when attempting to access websites that have a Web Isolation policy applied.
Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.
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Cloud Secure Web Gateway
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Global Services
- Web Isolation
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Global Services
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