Dubai (GAEDX1) Data Center Maintenance May 25, 2022

Duration: 6 hours
Scheduled
Scheduled

Symantec, a division of Broadcom, will be performing maintenance in the Dubai (GAEDX1) data center. This maintenance will begin on May 25, 2022, at 16:00 UTC and last for a duration of 6 hours.

Impact Expect the site to be completely unavailable during the maintenance window. .

Required Action by Connection Method

  • IPsec: Switch to your secondary tunnel prior to the maintenance window.
  • WSS Agent and Unified Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
  • SEP Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
  • Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.

    WARNING Any customer, regardless of connection method, with a configuration pointing to a specific site or IP address must manually failover to a secondary site during the migration window to avoid an outage. Explicit redirection should never point to an IP address. Only IPsec connections should be directed to IP addresses.

    Questions? If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Web Security Service Portal page at https://portal.threatpulse.com/. For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com

    Schedule

  • Start Date: May 25, 2022 at 16:00 UTC
  • End Date: May 25, 2022, at 22:00 UTC

  • Affected components